Veterans Are A Symbol Of What Makes Our Nation Great Metal Wall Sign

WHEN WILL I RECEIVE MY ORDER?

Orders are processed as quickly as possible and then shipped out. We will do everything we can to get you your order as fast as we can.  Due to the popularity of our offers, please allow up to 5-12 business days for your order to arrive (this varies from product to product). Other countries can take an estimated 2-4 weeks (this varies from product to product)due to distance traveling and customs. Please note, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking. Please see our refund and return policy for when these might be applicable to shipping situations.

Because our items are made to order at the time the order is placed certain conditions apply.

1️.  If you have issues or problems with your item, you must contact us via email within 72 hours of the item being delivered to your address.

2️.  Returns are accepted only if the item arrives damaged (printed aesthetic or damaged item)

3️.  For apparel items, size exchanges or returns due to sizing are not accepted.  This is because all of our items are custom made to order.  We do not have pre-made inventory on hand and produce your item only when you place the order so therefore there is no item to be exchanged.

4️.  After contacting us, we will walk you through the steps to ship the item back to us.

If you have any questions, please email us at: support@realusaheroes.com